How Does it Work?

WatchMyCompetitor is a cloud based service that allows you to easily setup and
automate your online social media monitoring.

Our service runs24 x 7, 365 days a year - monitoring your online interests.

Simply add the social media pages and the search phrases eg 'British Telecom' you wish to track.

Customers typically setup a number of social media dashboards for
example, competitor, client and prospect dashboards.

Change alerts are notified through the online dashboards and via summary email

How Social Media Monitoring Works
Dashboard Screenshot

Social Media Monitoring Dashboard

When you login, you are taken to your home dashboard.

The dashboard shows all the social media web site pages you are tracking.

Social media web pages that have changed are highlighted.

Each dashboard will hold any number of related social pages that you
wish to track, for example competitors for one of your products.

Dashboards are often shared with different teams such as marketing
ecommerce and product development.

Social Media
Web Page Changes

Changes to the social media web pages are highlighted in the dashboards.

Changes are highlighted in yellow with red text.

At a glance you can see what has been posted to the page.

Social Media Monitoring Alert
web alerts image

Social Media
Web Alerts & History

Automatic email alerts keep you updated on important social media posts.

Web Page change history is retained for up to 1 year, important for
understanding how your competitors social strategy is evolving.

Social Media Discussion Monitoring

Setup dashboards to track social media discussions of interest.

For example, track social media discussions about your competitors, your own brands and products.

Join in the discussion and reply to the conversations.

Social Media Monitoring Discussion

Who uses our Website and Social Media Monitoring Service

Our service is used by companies of all types and sizes, ranging from small
businesses to the largest leading global brands.
Typical users of our service include:

Who Uses Our Service

Our service is used by companies of all types and sizes, ranging from small businesses to the largest leading global brands. Typical users of our service include:

  • Ecommerce

    Monitoring key competitor webpages for special offers , newly listed brands,delivery channels, helping team understand competitor multi channel retailing.

  • Marketing

    Monitoring competitors, industry press, news sites , industry discussion forums.

  • Competitor Intelligence

    Monitoring competitor web sites including social media channels such as Facebook, Twitter and Youtube.

  • Product Development

    Monitoring competitor product offering, watching for new capabilities, pricing changes.

  • Sales

    Monitoring key customers for news announcements and potential customers for new opportunities (eg new branch opening).

  • Legal

    Monitoring IP and competitor product claims,monitoring legal and regulatory channels for new announcements eg EU legislation sites.

  • Management

    Monitoring key client relationships, key industry personnel, key industry announcements.