Join the WMC team!

WatchMyCompetitor (WMC) is a SaaS company headquartered in London and working actively with household names in Europe, North America and the Asia-Pacific region.

WMC believes good people from different backgrounds, with unique experiences, make us a better company. Our co-founders are still actively working with us, and believe that by putting employees first, everything else will fall into place.

HOW IT WORKS

5 Reasons to work with WMC

Progressive company values

WMC understands that diverse companies outperform their peers. This is why we are fully committed towards promoting a meritocratic and inclusive environment. Our co-founder is a woman and has implemented a system to ensure gender equality in terms of pay and career progression.

Collaborative and innovative culture

You will work directly with the leadership team from day one. Our co-founders are looking for go-getters who are after a fast-paced and autonomous environment, and eager to introduce new ideas to the team. We regularly hold social events to ensure that we can maintain a strong team spirit.

Employee development and success

Investing in employees’ development and helping them achieve their full potential is central to WMC’s mission. Staff will be offered training throughout their time at WMC. We actively promote internally and each employee has a personal development plan.

Work-life-balance and well-being

We have a hybrid WFH system because we recognise the importance of employee welfare and work-life balance. WMC firmly believes in building a positive work culture that creates a strong community spirit. This is why we actively promote team celebrations, weekly social events and various employee perks.

Employee recognition

WMC understands that employees are a company’s most important asset. We also believe that employees that go the extra-mile should be recognized for their efforts. This is why we have a bonus and stock option system to recognise top-performing individuals.

Available positions

We are looking for Sales Development Representatives to join our team – to help us grow the UK and USA client base.

  • Contacting prospective clients through outbound marketing to introduce our product - including phone, email and social media.
  • You will work tenaciously to maximise contact levels and ultimately set appointments for senior account executives to demonstrate our products.
  • Confidently speak to senior level executives and build an initial rapport with them.
  • Respond to inbound enquiries in a timely & effective manner.
  • Prepare & brief account executives on upcoming demos & meetings and attend off site meetings when needed.
  • Ability to be flexible - we may need you to help with marketing and operational activities.
Requirements
  • A fun, sociable individual willing to get stuck in and succeed!
  • Educated to degree level.
  • A successful Sales or Recruitment background with proven track record and experience is desirable but not essential.
  • Specific work experience in the B2B SAAS marketing software is desirable but not essential.
  • Excellent communication. You will be representing WatchMyCompetitor to high level executives and will be providing a first impression to the company.
  • Energy & Enthusiasm - bringing fresh ideas to the team is imperative.
  • Ability to work and deliver strong results in a dynamic team environment.
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A Customer Success Manager is a vital part of the commercial team – providing onboarding support, training and consultancy to customers during their ongoing use of the WMC platform, as well as developing account plans to find opportunities for expansion, building close relationships with key customer contacts from senior to junior level, and ensuring contract retention year-on-year.

The Role
  • Working with our customers to truly understand their business and work with them to uncover the value they can obtain from improved market intelligence.
  • Providing best practice advice and guidance to customers to ensure their success.
  • Manage the customer lifecycle - working across the full process: from new account stage, through initial onboarding and setup alongside WMC Analysts, to expansion and successful contract renewal.
  • Building relationships with key customer contacts to ensure high levels of satisfaction across all stakeholders.
  • Monitor customer use of the tool and action accordingly to ensure high user engagement.
  • Work closely with sales and marketing functions to drive ongoing customer referrals and case studies.
  • You’ll need to become a WMC product expert; knowing the system inside-out to provide advice & best practice support internally & externally.
  • Acting as the lynchpin between all internal teams to ensure customers are at the centre of everything we do.
  • Whilst this is not a direct sales role, you’ll need to be comfortable and capable of negotiating contract terms and have a target-driven mindset.
Requirements
  • Proven background in account management, customer service or customer success roles.
  • At least 2-3 years experience working in an enterprise SaaS or tech, cross-sector B2B environment.
  • Demonstration of ability to develop senior customer relationships to deliver account retention targets.
  • A strong interest in tech, with the ability to clearly explain even the most complicated ideas to a non-techy audience.
  • You’re confident, friendly and outgoing and capable of being enthusiastic even when faced with difficult problems.
  • The successful candidate must have excellent interpersonal skills, be a strong communicator, organised and analytical with the ability to work well under pressure.
  • Outstanding written and oral communication skills - comfortable and confident presenting to large groups as well as working closely with small teams or one-to-one.
  • Excellent IT skills – must be highly proficient in a wide range of functionality on Mac or PC operating systems.
  • Solid / in-depth understanding of web, enterprise, and SaaS technologies.
  • A relevant degree is desirable but not necessarily essential.
APPLY NOW
Our company

WatchMyCompetitor (WMC) is a rapidly growing market intelligence SaaS platform. Our online service helps brands monitor their digital competitive landscape to ensure they stay ahead. WMC is based in London, but has a global customer base of leading brands across multiple industry sectors. We’re looking for new Account Executives to join our growing Sales team; to continue to build our strong new customer pipeline, and to serve as ambassadors for WMC platform.

The Role
  • Working closely with Sales Development Representatives to identify new prospects through outbound research activities and campaigns.
  • Becoming a WMC expert - arranging and providing online (or onsite) demonstrations to prospects, highlighting the benefits the platform will bring to their organisation.
  • Creating proposals and owning the full sales cycle - qualification, negotiation and closing new business.
  • Ensuring that your individual KPIs are consistently achieved and the CRM is maintained accurately.
  • Looking for opportunities to help our clients by expanding the reach of our product into other parts of their organisation.
What we’re looking for
  • Minimum 2 years experience of new business, full sales cycle ownership within a SaaS environment.
  • Demonstrable passion for web technologies, SaaS, digital media or other innovative online products.
  • You’re confident, friendly and outgoing and capable of being enthusiastic even when faced with difficult problems.
  • The successful candidate must have excellent interpersonal skills, be a strong communicator, organised and analytical with the ability to work well under pressure.
  • Outstanding written and oral communication skills - comfortable and confident presenting to large groups as well as working closely with small teams or one-to-one with C-level execs.
  • Excellent IT skills – must be highly proficient in a wide range of functionality on both Mac & PC operating systems.
  • Ability to work hard and deliver strong results in a dynamic team environment.
What we offer
  • Competitive remuneration package including annual bonus and commission.
  • Strong opportunities for career progression and development.
  • Great office environment, within walking distance of Borough Market.
  • Super friendly team; monthly socials including darts nights, wine evenings, tapas and beer, burger lunches.
  • Birthdays off and a great range benefits.

We fully recognise that it is our employees that make WMC a success - this is a chance to be part of a fantastic journey within a dynamic, high-growth business, working with some of the world's leading brands.