How We Use Your Information
We may also use personal information about you to improve our marketing and promotional efforts, to analyze Site usage, to improve our content and product offerings, and to customize the Site's content, layout, and services. These uses improve the Site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Site.
What Information Do We Collect?
Our primary purpose in collecting personal information from you is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose.
In general, you can browse the Site without telling us who you are or revealing any personal information about yourself. Once you become a User, we require you to provide various contact and identity information, billing information, and other personal information as indicated on the relevant forms on the Site (which vary, depending on what kind of User you are), and you are no longer anonymous to us. Where possible, on these forms we indicate which fields are required and which fields are optional.
In addition, as you use the Site, you can from time to time enter or send to us personal information. For example, if you are a Subscriber, you can enter your own billing information. We do not store credit card details as payments are always processed on our banks payment processing platform. As you use the Site you can also from time to time enter personal information about third parties that you wish to monitor.
You always have the option to not provide information by choosing not to become a User or by not using the particular feature of the Site for which the information is being collected.
We also automatically track certain information about you based upon your behaviour on our Site. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve you and our community. This information may include the URL that you just came from (whether this URL is on our Site or not), which URL you next go to (whether this URL is on our Site or not), your computer browser information, and your IP address.
Following your registration on the Site, you can review and change your information in your account area. If you disclose personal information in any posting in our forum or blog and wish to have it removed, please contact us at the support contact information posted on the Site.
Our Disclosure of Your Information
We will not sell or share your personally identifiable information to third parties. The following describes some of the ways that your information may be used in the normal scope of business to provide our services:
Subscribers and Staff. In the normal operation of the Site, Subscribers add their personal details and setup a list of sites and key words that they wish to monitor. These details remain private to the individual subscriber unless they choose to share their monitored sites and key words with their own staff. Beyond the subscriber, their chosen staff and watchmycompetitor.com administrative staff, no other individual will have access to the sites and keywords.
Payment Information. Payments are always processed on our banks payment processing platform. As such, we do not hold any credit card details on our servers.
Public Forums. If you post on our public forums or blog your username and other information you include is displayed in your postings or comments, and is therefore available to the public. All of your activities in the public areas of the forum will be identifiable to your User ID, and other people can see your published content.
Legal Requests; Emergencies. We cooperate with law enforcement inquiries and demands for information that are made under force of law. Therefore, we may provide personal information to law enforcement agencies in what we believe to be emergency situations, we may provide personal information where required by statute, court order, legal process or lawful authority, and we may provide it to our legal counsel in connection with the foregoing.
Other Information Collectors
It is our goal to make our privacy practices easy to understand. If you have questions, concerns or if you would like more detailed information, please email our privacy officer at firstname.lastname@example.org
Our platform is loved & trusted by a variety of world-leading brands
See what we can do for you
Book a demo and we will show you how our unrivalled market intelligence platform can help your business get ahead.